Frequently Asked Questions

Drive down Longmarket Street. When you get to Old Bank, stop on the road, where our friendly porters will meet you outside the hotel to assist with parking your car at our secure off-site parking.

No, we do not have pool facilities at Old Bank Hotel. You are welcome to make use of the pool at our nearby sister property, Kloof Street Hotel, but please note that a day charge will apply. Reach out to 021-300-0707 or kshreception@lionroars.com to find out more.

While we don't have an on-site gym in the hotel, Cape Town offers various fitness options that you can explore during your stay in the city. From cross-fit to yoga to pilates to great running and hiking routes - it just depends on what you enjoy. Our team will be happy to recommend places or help you plan your exercise routine during your stay.

We do not have a conference venue. For conference needs, we recommend contacting our nearby sister hotel, Kloof Street Hotel, at cptconferences@lionroars.com.

While we do not have a salon on-site, our friendly team can assist in making appointments at nearby salons.

Our in-house restaurant, 1902 Bistro, closes at 9 pm daily, and our bar, B&F Bar, closes at 10 pm daily.

Yes, we provide shuttle services to and from the airport for our guests' convenience. This is at an additional expense. Please contact reservations@lionroars.com for details and bookings.

Absolutely! We offer secure off-site parking at R140 per night per vehicle.

Check-in time is at 2 pm, and check-out time is at 10:30 am.

Yes. We can provide extra cots in certain room types, subject to availability and upon request prior to arrival.

Our rooms are equipped with twin beds that can be converted into a king-size bed.
- Deluxe Rooms accommodate 2 people,
- Superior Rooms can accommodate 3 people (with 1 extra bed),
- Luxury Suites can accommodate 4 people (with 2 extra beds).

To ensure comfort for all guests, smoking is prohibited in rooms. There is a designated smoking area in the outdoors area on the 8th floor.

While our hotel is located in a generally safe area, we recommend exercising caution when walking outside after dark, as you would in any city in South Africa.

While we do not have universal rooms, we do have a wheelchair-accessible room available.

Absolutely - all our rooms are equipped with a working desk and high-speed internet, ideal for remote work. Additionally, our communal lounge area provides a perfect co-working space with various seating options, free Wi-Fi and delicious food and beverages to order.

Please visit the Lion Roars Hotels & Lodges careers page for opportunities available at Old Bank Hotel and across all of the groups’ properties, or drop your CV to reservations@lionroars.com.